An android error occurred in the phone app. Writes an error has occurred in the application and the window does not close

Article content

You open on your smartphone the application from Google for watching videos - YouTube, but the system gives you an alert - an error has occurred in the application? Do not panic and immediately delete the program or carry the device to service center... There are several ways to solve the problem.

Clearing data in the application

If you get an error on Android and the YouTube application does not work, you can try clearing the cache and deleting unnecessary data.

Complete reinstallation of the application

Let's say that the above method didn't help you. In this case, we recommend that you completely uninstall the application through the item in the settings or through the Google Play program. It doesn't matter how, the main thing is to erase it completely.

Is the problem still observed? Go to last resort!

Resetting to factory settings

If the system still writes that an error has occurred in the application, resetting the settings cannot be avoided! Unfortunately, this method will affect not only one program, but all the data stored on your smartphone. We recommend that you save all important information, copy photos, videos, copy contacts, if they were previously saved in the phone memory. You should understand that a reset will delete everything as if you had just purchased a smartphone from a store.

What if you have a rooted phone?

If you have root-rights on your smartphone, and you still do not understand why YouTube does not work, then the problem is, most likely, in these rights. It is not uncommon for rooted users to encounter this problem.

In your case, you just need to delete the standard official application from your phone and upload YouTube to Android as an apk application from a third-party, but trusted site, for example, w3bsit3-dns.com or apkmirror. Just in case, check it with an antivirus. Even a computer program will do.

Writes an error has occurred in the application and the window does not close

One more possible problem - this is the appearance of an error, as a result of which the user cannot do absolutely anything! That is, you cannot enter settings or any other application, you cannot press the "Back" key, exit the menu. Try restarting your smartphone first. If everything works correctly, then go back to the program in which the error occurs and try to resume it. Appears? Then restart your smartphone again and do all the steps that we described above.

If the smartphone cannot be turned off or rebooted, you will have to do a device recovery. Read this in our separate article, so as not to accidentally "kill" your phone.

In very rare cases, all those operations that we have described will not have to be done. You can first check if you have the latest version of the program that is experiencing the problem. Just go to google service Play and see if there are updates. If yes, then update and try to work.

Another possible reason is your Android version. Perhaps some kind of patch has been released for him that fixes most of the problems and vulnerabilities. In this case, be sure to update to latest version and update your smartphone.

And the last possible reason is the cant of the developer himself. Go to the official developer page (in our case YouTube) in the Play Store and open the reviews page. If you see that too many angry reviews have been left in the comments, and some users even indicate a problem, then feel free to delete the program for a few days or do not use it. Such giants as Google usually do not make mistakes, and if there are mistakes, they fix them very quickly!

A modern smartphone is a sophisticated multimedia device that can replace a camera, dvd player, music player and other items, not to mention a variety of applications. However, do not forget that the main purpose of smartphones is the ability to be "in touch", that is, the function of the phone. And with this basic function, every smartphone or tablet should cope with a bang. But if you manage to get a com.android.phone error on your phone, related to a violation of the basic phone function - the call function, fixing it should be the number one goal.

Why does the com.android.phone error occur?

Of course, when such an error has already occurred and locks the screen, not allowing you to perform any actions with the phone, it is too late to think about the causes of its occurrence, you need to urgently take measures to eliminate it and restore the device's performance.

To understand what caused any error on Android devices, just refer to its name. "Com" in the name indicates that this is an error of one of the applications running on the device. AND the last part, in our case - "phone", indicates the type of application or its function. We see that there is a connection with the phone's ringer function.

Often, the com.android.phone error can occur after restoring or changing ROM data or flashing a smartphone. The device cannot recognize the SIM card, that is, the connection between the phone and the network is broken mobile communication... The error text may be "An error has occurred in the com.android.phone application" or "Sorry, the com.android.phone process has been stopped."

The com.android.phone error means a malfunction of the "dialer"

What to do and how to fix the error

Consider a few of the most simple and quick ways return the phone to working condition. All of the following methods can be performed on any version of Android.

Reboot your phone

This is the easiest way to restore the device's performance if suddenly errors were caused by a short-term failure in the operation of applications. To reboot, hold down the shutdown button of the device and select the "Restart" item.

Reboot is the easiest way to restore your device to working condition

After turning off and on the device, the error should disappear. If that doesn't work, try other solutions.

Changing the date and time settings

Synchronizing date and time with the network is the most common reason for this error. To check if the error is caused by such a cause, do the following:

Clearing cookies and cache

Clearing temporary data in the device memory often solves problems with errors and speeds up the phone.

We replace the standard "Phone" application

IN Play Market find apps for calling by entering "dialer" or "phone" in the search bar. Choose the one you like the most and install it. Once installed, it will replace the default call app, thereby fixing the com.android.phone error.

Choose the one you like the most and install it

Factory reset (radical fix)

Sometimes this method seems to be the easiest and fastest. But do not forget that with such a reset your personal data will suffer, contacts in the phone book, SMS, application settings and other data may be destroyed. Errors will be eliminated, but you will lose all information on the device. To avoid data loss, first copy everything important to your computer or SD card.

This is a radical way to solve the problem and should only be resorted to when other methods do not help.

Video: factory reset to fix the error

How to avoid future errors

No one can give a full guarantee of protection against the recurrence of such errors, but here are some general methods that will help minimize the risk of various problems on your device:

try not to use third-party phone firmware only if you are unsure of their quality and developer's reputation;
take care of your device and check the rating of installed applications so as not to pick up viruses that can disable your device;
regularly, about once or twice a month, clean the application cache to put things in order in the device's temporary files, which can clog the phone and slow down the normal operation of the smartphone.

Errors occurring on devices under android - the phenomenon is very frequent and always unpleasant. It is impossible to completely eliminate potential threats and system bugs even for the developers themselves, but almost all Android errors that arise are solved in just a couple of buttons, and even not the most experienced users can cure them.

Operating room today android system installed on the vast majority of mobile gadgets. There are situations when device owners observe the following problem - when starting an application that previously worked without the slightest glitch, an error message appears on the screen. The application refuses to start, although literally yesterday everything was fine, no one rummaged in the settings of the phone or tablet, they did not drop it, did not offend and blow off dust particles. What is the problem then - maybe Android is to blame for everything? Let's look at the example of a popular service - YouTube, which periodically "pleases" its fans with a similar inscription.

The application of your favorite service does not work - what should I do?

Modern technologies give gadget lovers chic opportunities - thanks to the constantly improving quality of mobile communication and the ever-increasing speed of data exchange, applications running on the basis of Android can easily broadcast all kinds of videos and even allow you to watch your favorite movie on the run. And it is YouTube that is one of the most visited resources, the services of which are used by an incredible number of users every day.

For the convenience of users, the corresponding YouTube application is easily installed on mobile gadgets, which does not require opening a mobile browser, but immediately upon launch transfers the user to the portal and starts scrolling video files. The service is optimized for various screen resolutions, it is quite adapted for activities under Android control, but at the same time, there is no such thing without periodic overlays - the problem with the inability to display video clips on a smartphone or tablet is quite common. And there can be many reasons for this.

If the problem is obvious, the video does not want to be viewed, and the smartphone assures that an error has occurred in the YouTube application, there is no need to panic, but it will not hurt to carry out a series of simple actions aimed at determining the cause of the failure.

Steps to fix the problem

The very first action that, in general, is performed by the overwhelming majority of users when almost any computer or mobile equipment "freezes", an error in the application, playback and other problems is a system reboot. In the case of a prolonged operation of the gadget, a playback problem may occur as a result of a completely clogged rAM... Video files weigh decently, when viewed, they must first be loaded into the RAM, but they do not have this opportunity, hence the error message. An error has occurred? Then we move on to the next step - clearing the browser cache.

Here you cannot do without deleting, you need to remove temporary files, otherwise called cookies. These special files store data for Internet resources - statistics, authorization, and other processes. The cache is a list of user actions on the Web, and the longer the Internet is used, the larger its size. The larger the files, the longer the system boot. Plus, they may contain errors, which affects the functionality of the browser. Deleting cookies and clearing the cache brings with it certain inconveniences - authorization on the same YouTube (and other portals) will have to go through again. But the browser will start to work better. The actions in this case are standard:

open the browser;
go to "Confidentiality";
then to "Security";
select the line "Clear cache";
then the item "Clear cookie data".

If the annoying "an error has occurred" is displayed again, try to access the resource using a different browser. Sometimes programs do not want to work due to an error in the system, which arose as a result of a long period of use.

Internet speed, updates and lack of plugins

Perhaps the reason that the error occurred is not at all in the system, application or browser; the type of connection is also of considerable importance. Often mobile operators cannot guarantee a high connection speed, and therefore video playback is impossible. Try to use WiFi, if the error is displayed in this case, then the reason is not in the mobile connection. We are looking further.

It is possible that the YouTube application is to blame, then the algorithm of actions may be as follows:

check if there are app updates;
update the version;
as a last resort, we demolish and reinstall the application;
we launch.

Here, one of two things is possible - the software is outdated, the necessary plugins are missing, since certain software is required to launch YouTube using a browser.

Users who have already encountered a similar problem, performed all the above actions and did not achieve a positive result, recommend doing the following:

To temporarily solve the problem, you need to go to the smartphone settings.
Find the section with accounts.
Delete your own Google account.
Reload the gadget.
Check playback - everything should work.

Now you need to add your account again, but if at this stage the same problem arises again, the reason may be in the incorrectly set time or in a virus that “worked” with the hosts file.