Send a letter with cash on delivery. Pros and cons for buyers. Procedure for sending goods by cash on delivery

Cash on delivery is a form of payment between the seller and the buyer, in which payment occurs upon receipt of the parcel. This payment method minimizes the buyer’s risk of not receiving the goods, and the seller’s risk of not paying for the purchase.

How is delivery of goods by cash on delivery organized?

You can send a parcel by cash on delivery using a transport organization or post office.

Sending via Russian Post involves payment for the parcel upon receipt. The recipient will have the opportunity to inspect the contents of the parcel, compare it with the list of attachments (if any) and make a decision on payment.

If the recipient does not come for the parcel, after a certain period provided for by the company’s rules, it will go back to the sender.

Before receiving a parcel sent by cash on delivery, the recipient pays a receipt. In this case, it is necessary to fill out passport data.

It is better not to pay for the parcel if you cannot obtain the sender's address information at the point of delivery.

The essence of cash on delivery

Cash on delivery is convenient for the buyer - this means payment for the goods only upon receipt. For the seller, the convenience is that the unpaid goods will not be transferred to the buyer.

Sending and receiving stages:

1. The seller, when sending the goods, instructs the postal service to collect certain funds from the recipient upon delivery of the parcel.
2. When the recipient-buyer receives the parcel, he must pay the amount specified in the order.
3. Further, these funds are sent to the sender or another person specified by him.

The sending company ensures the safety of the investment and guarantees that the goods will be handed over personally to the recipient using his passport (plus powers of attorney for buyers of legal entities or relatives of the recipient).

Payment by cash on delivery

Cash on delivery is paid in cash or by bank transfer. For non-cash payments, bank payment orders or checks are used.

Senders to individuals receive funds in cash. For legal entities, the specified amount is transferred to the current account.

If the recipient is given the parcel without paying the amount specified by the sender, then the carrier company is obliged to fully compensate for the material damage caused by it.

How to fill out the cash on delivery form

To send the goods, you must fill out a special form with the following information:

• the amount of declared value and the amount of cash on delivery - they must match;
• Recipient's full name;
• index, exact address of the recipient and his own, according to the passport.

You must have a civil passport with you to confirm your personal data at the post office.

First, the sender pays for postal services himself. And after receiving the goods, the buyer returns this amount to the sender. To do this, you need to fill out the appropriate form. The seller must keep the shipping receipt until he receives the funds.

How to calculate how much cash on delivery will cost

To calculate the cost of a parcel, you need to weigh it as accurately as possible. On the main website of the Russian Post, in the “Services and Services” section, select “Calculate the cost of postage.” Calculations are made using an automatic rater.

To do this you need to enter the following data:

• type of shipment,
• recipient's index,
• value,
• the method by which the shipment will be carried out.

After this, the approximate shipping cost will be displayed on the screen.

However, this payment method does not justify its cost if the order amount is small. Before choosing cash on delivery, consider the cost and risks of other types of payments, for example, with 100% prepayment.

Advice from Sravni.ru: Ask the seller to send the parcel with a description of the contents. Thanks to this, you will be able to check the contents of the sent message before receiving it.

Cash on delivery is a certain amount of money that the postal operator takes from the recipient when delivering mail to him at the direction of the sender. This amount is sent back to the sender by money order.

You can send parcels and parcels with a declared value by cash on delivery. In certain cases (for example, when purchasing goods online), the cash on delivery service is very convenient. The meaning of the service is that the recipient sees that he has received a package (he was not deceived by the seller, for example), pays a predetermined amount and receives his package. If the addressee does not want to receive the postal item and pay for it, or does not come to the post office to receive his postal item within a certain time (30 days in Russia), then the parcel is sent back to the sender. The post office charges a separate cost for the “cash on delivery” service.

Let's find out how to send parcels by cash on delivery by Russian Post, as well as the cost of this service. The sender must provide the postal worker with the parcel (parcel) unpacked. To pack your parcel, you can purchase a parcel box directly from the post office. Then you need to fill out information about the sender and recipient, a cash on delivery form in form 113en. This form is filled out by the sender in the fields outlined in bold. It is important to take into account that the declared value of the parcel should not exceed the cash on delivery amount. After which the postal operator takes the parcel from you and issues a receipt, which will indicate the tracking number for this parcel. Which is an added benefit. It is advisable to keep the receipt until you receive money for the parcel.

Typically, the cost of sending a parcel by Russian Post cash on delivery includes:

• the cost of the goods, items sent by parcel;
• shipping cost. It depends on the weight of the parcel, delivery distance, and method (by ground transport, air or a combined method);
• insurance fee (for the value of the postal item);
• delivery of money back to the sender by postal order.

Consequently, the cost of postage by cash on delivery by Russian Post is always different in each individual case.

Since the cost of delivering a parcel by Russian Post by cash on delivery depends on the weight of the parcel and the distance of its delivery, here you need to focus on the tariffs for sending valuable parcels. If your mail item weighs no more than 2 kg, then it is more profitable and cheaper to send a parcel post rather than a parcel. All tariffs for valuable parcels and parcels are divided into 5 tariff zones by region of the country.

As we have already found out, delivery cost by Russian Post cash on delivery depends on the fee for sending money back to the sender. Russian Post has tariffs for postal money transfers, which also depend on the amount of the transfer itself and the distance to the final delivery point. There is a typical cost of postal money transfer:

• up to 1000 rubles - 40 rubles + 5% of the amount;
• 1000 - 5000 rubles - 50 rubles + 4% of the transferred amount;
• 5000 - 20000 rubles - 150 rubles + 2% of the transferred amount;
• 20,000 - 500,000 rubles - 250 rubles + 1.5% of the amount of money sent.

Therefore, the cost of the Russian Post cash on delivery service cannot be summed up in any general amounts for all cases of sending postal items.

The undoubted advantage of cash on delivery is that you pay for the product or item at the time of receipt, and not in advance. That is, there is an opportunity to pay for the goods not now, but after some time - a kind of loan.

And it is for reference only.

Buyers receive many questions like: I ordered a product for a small amount, but upon receipt I had to pay a lot more.

Our online store receives only the cost of the goods, the rest you pay by mail.
We will try to explain where and for what the post office takes money.

The minimum parcel weight is 500 grams (so when you order 2 boxes weighing 220 grams at the post office they will still charge you for 500)

The fact is that the goods are sent by mail "cash on delivery" which includes the following:

1. Cost of the goods.

2. Shipping cost, which depends on weight and distance, which is calculated from Novosibirsk according to table 2 below.

3. Insurance fee “For the declared value of parcels sent by land, air transport and combined methods, an additional fee is charged for each full or incomplete 1 ruble of the estimated value” That is, 4% of the cost of the goods.

4. Sending money back by postal order, for which the post office charges money. (tariffs are shown in Table 3.) In this case, the amount of the transferred amount includes all the above payments.

We make a calculation.

1. Select a belt according to table 1 (if you have not found your area, then below in the notes, belt 3 is used)

2. Based on the weight and belt, we determine the cost of shipping from Chelyabinsk (Table 2)

4. Upon receipt of the parcel, you will pay a tariff (table 3) for sending money back.

Thus, the amount you will pay for the parcel is:

Σ = (Cost of goods + Cost of transfer + Cost of insurance) x Cost. sending money back

As a result, the Good Things online store will receive only the cost of the goods, the rest will be postage.

http://www.russianpost.ru/rp/servise/ru/home/postuslug/bookpostandparcel/parcelltariff_010113

Table 1.

Table 2.

Table 3.

* - The tariff includes VAT in the amount provided for by the current legislation of the Russian Federation.

The ability to pay for an order upon receipt at the post office is called “cash on delivery”. If you often receive goods by mail, then this method is quite convenient for you. Its only drawback is that it can only be used to pay for parcels received within Russia, and they must be sent with a declared value.

What does cash on delivery mean?

If the parcel was sent by cash on delivery, then you will be able to receive it only after paying the amount for cash on delivery and postal commission.

Currently, with the development of the Internet, it has become possible to track the passage of parcels. This can be done on the Russian Post website. You will be provided with a unique mail ID number. This is how you will find out information about where your order is currently located and monitor its movement. Please note that data processing can sometimes take considerable time, so the request on the site needs to be updated from time to time.

When paying for postal items by cash on delivery, the risk of running into scammers is reduced to almost a minimum. However, due to the involvement of a third party, the cost of the purchase increases.

How to pay by cash on delivery

If, when paying for goods ordered online, you choose cash on delivery, then you must indicate your exact postal address. In this case, no prepayment to an unfamiliar current account is required. The seller, having processed the order, will send it by state mail by parcel or parcel post. Once you receive the notice, you will receive it at your post office.

What is the essence of cash on delivery? The post office will charge you for the purchase and its commission in accordance with the currently existing delivery rates. Then he will send a sum of money equal to the purchase price to the seller, and keep the commission and shipping costs for himself. At the same time, although you overpay for the purchase, payment occurs upon receipt of it.

Advantages of paying by cash on delivery

With this payment method you have the opportunity to receive your order much faster than with other methods. Indeed, in this case, Russian Post is directly interested in fast delivery of goods. Such shipments are packaged very carefully to prevent damage during delivery and, therefore, the possibility of return.

By using the cash on delivery system, consumers get a lot of benefits. The most important of them is the time saved. No need to contact a bank or payment terminal. Payment for the parcel occurs simultaneously with its receipt.

With this payment method, fraud is almost completely eliminated. Delivery times are minimal and range from three to five days. It is also important that your shipment is completely inviolable.

Of course, the cash on delivery system is used in many countries. But since you live in Russia, you can receive and send parcels and parcels in this way only within our country. This is explained very simply - the state Russian Post cannot conduct international financial transactions. This is also related to the emergence of a huge number of resellers who deliver goods from abroad and then sell them in Russia cash on delivery.

Tariffs and commissions

Naturally, all consumers are interested in the question of where the tariffs for delivering goods by mail come from. They are calculated using a special method depending on many factors, the main one of which is the distance of the seller from the buyer. The weight of the shipment is of great importance. Just a few kilograms can increase the cost of delivery several times.

As a rule, when delivering cash on delivery, the commission is 3–5% of the cost of the goods. Also, an additional commission may be charged to residents of some territories, and cash on delivery parcels are not delivered to remote areas at all.

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